PRIVACY POLICY
Timber Works LLC Effective Date: March 27, 2026
1. Information We Collect
We collect personal information that you voluntarily provide when submitting forms, requesting quotes, booking services, or communicating with us through our website or other channels. The personal information we collect includes:
Personal & Contact Details:
Full name
Home or property address
Email address
Phone number(s)
Details about your land clearing or outdoor service needs
Comments, questions, or opinions submitted via our forms
Automatically Collected Information:
IP address
Browser type and version
Pages visited and time spent on our website
Referring URLs and click behavior (collected via analytics tools)
2. How We Use Your Information
We use the information you provide for the following purposes:
To respond to your inquiries and provide service quotes
To schedule and coordinate land clearing or outdoor services
To send appointment reminders, job updates, and service notifications
To send promotional offers, discounts, and company updates (with your consent)
To improve our website and customer experience through analytics
To comply with legal obligations and enforce our terms
To send invoices, collect payments, and fulfill contractual obligations
We will never use your information for purposes unrelated to those described above without notifying you first. If you are added to our communications list, you may unsubscribe at any time and we will never re-subscribe you after you have opted out.
3. SMS / Text Message Program
How You Opt In: You opt in to our SMS program by providing your phone number and checking the applicable consent checkbox on one of our website forms, web chat widgets, or booking tools. Consent checkboxes are never pre-selected — you must actively choose to opt in. Submitting a form is not conditional on consenting to SMS messages.
We operate two separate SMS consent categories:
Marketing Messages: Special offers, discounts, and service updates from Timber Works LLC
Non-Marketing Messages: Appointment reminders, job status updates, invoices, and service notifications from Timber Works LLC
Message Frequency: Message frequency will vary based on your interactions with us and the nature of your service request.
Opt-Out: You may opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.
Support: Reply HELP to any message for assistance, or contact us directly at info@timberworksmn.com or +1 218-203-3925.
Rates: Message and data rates may apply. Contact your wireless provider if you have questions about your plan.
4. Non-Sharing of Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will never sell your personal information to any third party.
5. Cookies, Tracking Technologies & Analytics
Our website uses cookies and analytics tools to understand how visitors interact with our site and to improve your experience.
Cookies: Cookies are small text files stored on your device when you visit our website. We use cookies to remember your preferences, track form progress, and personalize your experience. You can disable cookies through your browser settings; however, some features of our site may not function properly as a result.
Analytics: We use analytics tools such as Google Analytics to collect anonymous, aggregated data about website usage including pages visited, time on site, and traffic sources. This data is used solely to improve our website and is not linked to your personal identity.
Sessions: We may use server-side sessions when you interact with our website tools and forms. Session data is used solely to personalize your experience during your visit and is not stored or retrieved after your session ends.
6. Data Security
We take the protection of your personal information seriously and have implemented the following measures to safeguard your data:
Secure, encrypted connections (SSL/HTTPS) on our website
Access controls limiting who within our organization can view your data
Physical and electronic safeguards on systems that store personal information
Contractual data protection obligations with any third-party service providers
Despite our efforts, no security measures are completely secure. We cannot guarantee absolute security of your information and encourage you to contact us immediately at info@timberworksmn.com if you believe your information has been compromised.
7. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request that we update or correct inaccurate information
Deletion: Request that we delete your personal information from our records
Unsubscribe: Opt out of marketing emails or SMS messages at any time
Opt-Out of SMS: Reply STOP to any text message or contact us directly
To exercise any of these rights, contact us at info@timberworksmn.com or +1 218-203-3925. We will respond to all requests within a reasonable timeframe.
8. Notification of Changes
If we update this Privacy Policy, we will post the changes along with the updated effective date on this page. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Timber Works LLC Phone: +1 218-203-3925 Email: info@timberworksmn.com Website: www.timberworksmn.com